Welcome to the Orderoo Help Centre. This page is here to support our customers, delivery partners, and food partners with any questions related to using the Orderoo app and food delivery experience.

Getting Started

You can log in to the Orderoo app using your mobile number and email address, or by signing in through supported social login options. This helps you access the app quickly and securely.

Using Orderoo

Once logged in, you can browse available food options, select what you’d like to order, and confirm your delivery location. After placing an order, you’ll be able to track it in real time until it arrives at your doorstep.

For Delivery Partners & Food Partners

Delivery partners and food partners can use Orderoo to manage orders, deliveries, and updates smoothly within the app. Clear order information and tracking help ensure a reliable experience for everyone involved.

Ratings & Feedback

Customers, delivery partners, and food partners can leave ratings and feedback after an order is completed. Your feedback helps us understand what’s working well and where we can improve.

If you need further assistance, please explore the Help Centre sections or reach out to our support team through the app. We’re here to help make your Orderoo experience as smooth as possible.